Question 1 ÿÿ ÿ1 / 1 point Which of the following is defined as the ability of customers to drive down the price of goods and services?. Question 1 ÿÿ ÿ1 / 1 pointWhich of the following is defined as the ability of customers to drive down the price of goods and services?A) ÿÿ ÿsupplier powerB) ÿÿ ÿbuyer power or the bargaining power of customersC) ÿÿ ÿrivalry among competitorsD) ÿÿ ÿthreat of price reductionView FeedbackÿQuestion 2 ÿÿ ÿ1 / 1 pointAre there any direct variables that have no effect on a business? competitive position?A) ÿÿ ÿyesB) ÿÿ ÿNoView FeedbackÿQuestion 3 ÿÿ ÿ1 / 1 pointWhich of the following are components of an information system?ÿ (select all that apply)A) ÿÿ ÿdataB) ÿÿ ÿhardwareC) ÿÿ ÿpeopleD) ÿÿ ÿprocessE) ÿÿ ÿsoftwareView FeedbackÿQuestion 4 ÿÿ ÿ1 / 1 pointAccording to the Five Forces Model developed by Harvard Business professor Michael Porter, all of the following are major factors that determine a company?s standing in an industry, except for which one?A) ÿÿ ÿThreat of entry of new competitorsB) ÿÿ ÿPolitical and/or economic factorsC) ÿÿ ÿBargaining power of suppliersD) ÿÿ ÿThreat of substitute products/servicesView FeedbackÿQuestion 5 ÿÿ ÿ1 / 1 pointTrue or false:ÿ Early research could not drawany connections between IT and profitability, but later research has shown that the impact can be positive.TrueFalseView FeedbackÿQuestion 6 ÿÿ ÿ1 / 1 pointWeb 2.0 is exemplified by which of the following?ÿ (select all that apply)A) ÿÿ ÿbloggingB) ÿÿ ÿonline purchasingC) ÿÿ ÿsocial networkingD) ÿÿ ÿinteractive commentsView FeedbackÿQuestion 7 ÿÿ ÿ1 / 1 pointIn a business like Walmart, which of the following groups of variables has the most impact on their competitive position?A) ÿÿ ÿcustomers, suppliers, government regulations, locationÿB) ÿÿ ÿsuppliers, customers, location, employeesC) ÿÿ ÿlocation, environmental concerns, suppliers, technologyD) ÿÿ ÿsuppliers, location, technology, competitionView FeedbackÿQuestion 8 ÿÿ ÿ1 / 1 pointWhich use of the Internet could have a negative impact on a company?s competitive position?A) ÿÿ ÿallowing potential customers to learn about the company?s products and servicesB) ÿÿ ÿproviding an easy method to facilitate product orders to flow to the suppliersC) ÿÿ ÿallowing potential customers to find possible substitute productsD) ÿÿ ÿallowing a company to monitor patent infringement by other companiesView FeedbackÿQuestion 9 ÿÿ ÿ1 / 1 pointOf the following, which factor is least crucial to the ability of a company to maintain its competitive position?A) ÿÿ ÿemerging new technologies that create new products or create efficienciesB) ÿÿ ÿpatent infringementsC) ÿÿ ÿemployees? benefitsD) ÿÿ ÿnew international marketsView FeedbackÿQuestion 10 ÿÿ ÿ1 / 1 pointWhich of the following is defined as a series of activities undertaken by the company to produce a product or service?business processesvalue chainstrategic directioncompetitive advantageView FeedbackÿQuestion 11 ÿÿ ÿ1 / 1 pointWhich of the following statements are true of Decision Support Systems (DSS)?ÿ (select all that apply)A) ÿÿ ÿA decision support system (DSS) is an information system built to help an organization make a specific decision or set of decisions.B) ÿÿ ÿDSSs are used only at the executive level and are used to make all strategic decisions.C) ÿÿ ÿDSSs are designed to take inputs regarding a known (or partially-known) decision-making process and provide the information necessary to make a decision.D) ÿÿ ÿDSSs can exist at different levels of decision-making with the organization, from the CEO to the first-level managers.View FeedbackÿQuestion 12 ÿÿ ÿ1 / 1 pointWhich of the following groups of variables are all direct variables?A) ÿÿ ÿcustomers, suppliers, government regulations, technologyB) ÿÿ ÿsuppliers, time, politics, owners.C) ÿÿ ÿsupplier, customers, employees, locationD) ÿÿ ÿemployees, location, technology, organizational componentsView FeedbackÿQuestion 13 ÿÿ ÿ1 / 1 pointStrategic issues related to business processes and the value chain are addressed at which organizational level?corporate levelbusiness unit levelfunctional levelstrategic levelView FeedbackÿQuestion 14 ÿÿ ÿ1 / 1 pointWhich of the following are the two primarymethods for obtaining competitive advantage described by Michael Porter? (select the two that apply)A) ÿÿ ÿadvantage of bringing new products to marketB) ÿÿ ÿcost advantageC) ÿÿ ÿdifferentiation advantageD) ÿÿ ÿvalue chain creationView FeedbackÿQuestion 15 ÿÿ ÿ1 / 1 pointHighly qualified vendors, consultants, and ITdepartments are the most important elements for the successful implementation of enterprisetechnologies.TrueFalseView FeedbackÿQuestion 16 ÿÿ ÿ1 / 1 pointWhich of the following are Porter?s three generic strategies?ÿ (select all that apply)A) ÿÿ ÿcost leadershipB) ÿÿ ÿdifferentiationC) ÿÿ ÿfocusD) ÿÿ ÿcompetitive advantageView FeedbackÿQuestion 17 ÿÿ ÿ1 / 1 pointWhich of the following is exemplified by customers finding a different way to get the product or service?A) ÿÿ ÿcustomer disloyaltyB) ÿÿ ÿthreat of substitute product or servicesC) ÿÿ ÿrivalry among competitorsD) ÿÿ ÿbarriers to entryView FeedbackÿQuestion 18 ÿÿ ÿ1 / 1 pointTrue or False:ÿ According to Michael Porter, the Internet has the effect of lowering overall profitability.TrueFalseView FeedbackÿQuestion 19 ÿÿ ÿ1 / 1 pointA strategic information system is one that attempts to do one or more of the following: (select all that apply)A) ÿÿ ÿhelp an organization focus on a specific market segmentB) ÿÿ ÿdeliver a product or a service at a lower costC) ÿÿ ÿenable innovationD) ÿÿ ÿdeliver a product or service that is differentiatedView FeedbackÿQuestion 20 ÿÿ ÿ1 / 1 pointTrue or False:ÿ The data show that IT has reduced the differences among companies.TrueFalse
Question 1 ÿÿ ÿ1 / 1 point Which of the following is defined as the ability of customers to drive down the price of goods and services?